Refund and Return Policy
1. Return Window We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
2. Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it:
Unused and unopened.
In its original packaging with all seals intact.
You must also have the receipt or proof of purchase.
3. Non-Returnable Items Certain types of items cannot be returned. We do not accept returns for:
Products that have been opened, tested, or used.
Items purchased on sale, clearance, or with a promotional discount (unless stated otherwise).
Gift cards.
4. How to Initiate a Return To start a return, you can contact us at [Insert Email Address]. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
5. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
6. Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
7. Exchanges We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at [Insert Email Address].
8. Shipping Costs You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.